Data Privacy Statement
1. General Information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. You can find detailed information on the subject of data protection in our data privacy statement below this text.
Data collection on our website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find the contact details in the legal notice of this website.
How do we collect your data?
On the one hand, your data is collected by the fact that you provide it to us. This may include e.g. data that you enter in a contact form.
Other data are automatically recorded by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time of the page was viewed). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected in order to ensure the correct provision of the website. Other data may be used to analyse your user behavior.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your processed personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions about data protection. You also have the right to lodge a complaint with the competent supervisory authority.
Analysis tools and third-party tools
When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done with cookies and so-called analysis programs. Your surfing behavior is usually analysed anonymously; surfing behavior cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the following data privacy statement. You may object to this analysis. We will inform you about the possibilities of objection in this data privacy statement.
2. Detailed instructions and mandatory information
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data privacy statement.
When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This data privacy statement explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) may have security gaps. A complete protection of the data against access by third parties is not possible.
Note on the responsible body
Responsible for data processing on this website is:
Conrad GmbH, Christine Conrad, Birkgartenstrasse 15, 90562 Kalchreuth, Germany
Phone: +49 (0) 911 - 518 56 0
The responsible controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).
Revocation of your consent to data processing
The electronic consents which you will have given to us were respectively logged and saved by us. You can at any time ask us to let you know what the contents of these consents is. In this case you are requested to please contact us per e-mail which is to be addressed to our data security officer. In this context we draw your attention to the fact that you can at any time for the future revoke the consent given by you, either by electronic means or by postal dispatch. As soon as your revocation will have been received we will no longer use and process the pertinent data files any longer for any marketing purposes and we will then immediately refrain from the further dispatch of advertising materials. Data which are required for accounting and book-keeping purposes and/or which are subject to statutory periods of retention will remain unaffected by any one revocation.
Right of complaint to the competent supervisory authority
You can file a complaint with a supervisory authority. For this purpose you may, as a rule, contact the supervisory authority of your normal residence or workplace, or also our company headquarters. A list of data protection officers and their contact details can be found at the following link:
Right to data portability
You have the right to transmit data that we process automatically on the basis of your consent or in fulfillment of a contract to yourself or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done if it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or. TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock icon in your browser line. If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If there is an obligation to provide us with your payment data (e.g. account number for direct debit authorization) after the conclusion of a paid contract, this data is required for payment processing.
Payment transactions using common means of payment (Visa / MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock icon in your browser line.
With encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Information, blocking, deletion
You can demand that you be notified of those of your personal data which we have processed. More particularly you may obtain information concerning the processing purposes, the category of such personal data, the categories of recipients in relation to whom your data were or will be disclosed, the planned storage period, the fact that you have a right to correction, deletion, processing restriction or objection, the right of appeal and information concerning the origin of your data, in so far as these were not collected by us, and the existence of automized decision-making processes inclusive of profiling and possibly sound information regarding the details thereof.
You may demand the immediate correction of incorrect or the completion of incomplete personal data which we have stored.
You may demand the deletion of your personal data which were stored by us unless their processing is or will be required for the exercise of the right to the freedom of expression and information, for the fulfilment of a statutory obligation, for reasons of public interest or for the assertion, the exercise of or the defense against legal claims or titles.
Objection to advertising mail
We hereby object to the use of the contact data published as part of the legal notice obligation for sending unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.
3. Data collection on our website
On our homepages we are using so-called cookies in some contexts. These cookies are small text files which are dropped on your computer and which your browser will save. Cookies help to make our offer more user-friendly (certain inputs from you are stored in such a manner and way that you need not constantly repeat the same) and safer. The use of these cookies allows us to analyze the manner and way in which users use our websites so that we can design their contents in such a way they will meet the visitors’ needs. In addition these cookies also enable us to measure the effectiveness of any one advertisement and to place it for instance in response to the subject matters of the users’ interests. We use “session cookies”.
Cookies will not cause any damage to your computer and they do not contain any viruses. Most web browsers will automatically accept cookies. On the other hand it is, as a matter of principle, also possible to change the settings of your browser if you do not wish to send the information which is contained in the same. In that case you run a potential risk that you will not be able to fully use the features or offers of our internet page.
Whenever a user has access to a page of our offer and whenever any one data file is retrieved, data will be collected with respect to this operation by ourselves/our service provider/our host provider, and will be stored in a log file.
In more detail it is the following data set which is recorded with respect to every retrieval of data :
- Name of data file retrieved,
- date and time of retrieval,
- web browsers used and operating system used,
- name of service provider,
- full IP address of requesting computer,
- response message indicating whether access was successful.
This data shall not be combined with other data sources. The basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.
If you use our contact form
We offer you an opportunity to contact us for questions of whatever kind via a form sheet which is made available on our website. This requires the indication of your name, of a currently valid e-mail address and of your question or problem so that we know from whom the enquiry comes and also in order to enable us to answer your questions. Additional information can be provided on a voluntary basis. The processing of data which were disclosed to us for the purpose of contacting us will be done on the basis of of Art. 6 para. 1 sentence 1 lit. f GDPR (righteous interests of us as the controller). If the request is aimed at the conclusion of a contract or after-sales services, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b GDPR (performance of a contract).
The personal data which we collected in connection with the use of the contact form will be deleted automatically as soon as we will have dealt with and answered your enquiry.
Registration on this website
You have an opportunity to register on our website with an indication of your personal data. Which personal data which are so communicated to us will be apparent on the input mask which is respectively used for your registration. The personal data which you will have entered will exclusively be collected and saved by us for their internal use for our own purposes. A communication of these data to either one or several order processors, for example a shipping service provider which also uses such personal data exclusively for internal use, may be initiated by us.
The registration on our website will furthermore result in that the IP address which was provided by the internet service provider (ISP) of the individual concerned , as well as the date and time of the registration will be stored. The storage of these data is made for the reason that this is the only way by which it is possible to prevent a misuse of our services and also for the reason that these data may, if it were to be necessary, also help to clarify criminal offenses or copyright infringements which may potentially be, have been, or will be committed. In so far it is a necessity to store these data in order to protect ourselves against possible risks. It is a matter of principle that these data are not communicated to any third party or parties unless statutory obligations or duties require that the same be communicated, or when their communication to other parties serves for purposes of penal prosecution or the legal pursuit and assertion of rights or titles.
Processing of data (customer and contract data)
We only process personal data insofar as they are necessary for the establishment, content structure or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 Paragraph 1 sentence 1 lit. b GDPR, which allows the processing of data for the fulfilment of a contract or pre-contractual measures. We only process personal data on the use of our website (usage data) to the necessary extent to enable or charge the user for use of the service.
The customer data collected will be deleted after the order has been completed or the business relationship has ended. Statutory retention periods remain unaffected.
Data transfer at the conclusion a contract for online shops, retailers and shipping
We only transmit personal data to third parties if this is necessary in the context of contract processing, for example to the company entrusted with the delivery of the goods or the credit institution commissioned with the payment processing. A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, e.g. for advertising purposes.
The basis for data processing is Art. 6 Paragraph 1 sentence 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.
4. Analysis tools and advertising
This website uses Google Analytics, which is a web analysis service of Google Inc. (‘Google”). Google Analytics uses so-called “Cookies”, i.e. text files which are stored on your computer and which enable you to analyse the use of this website. The information which is provided by this cookie with respect to your use of this website is, as a rule, transmitted to a Google server in the USA, where it is saved. Google Analytics uses this website with the extension “_anonymizelp()”. Your IP address is therefore beforehand truncated by Google within the member states of the European Union or in other signatory states of the Agreement on the European Economic Area. It is only in exceptional cases that the full IP address is transmitted to a Google server in the USA and that it is then truncated there. It is on our behalf that Google will use this information in order to analyse your use of the website and in order to compile reports concerning these web site activities, and to provide yet further internet-use-linked services in relation to the website operator. Google will not merge or pool the IP address which was communicated in connection with Google Analytics from your browser with any other data. You can prevent the storage of these cookies by means of a specific suitable setting of your browser software; we draw your attention, however, to the fact that you might, in this case, not be able to use all of the functions of this website to their full extent. Over and above that you can at any time object to the collection of the cookie-generated data which relate to your use of the internet page (inclusive of your IP address) by Google and also to the future processing of these data by Google by downloading and installing the Browser-Plugin http://tools.google.com/dlpage/gaoptout?hl=de, which can be accessed by this link.
Right of Objection
In so far as your personal data are processed on the basis of justified interests under Article 6 paragraph 1 sentence 1 lit. e or f GDPR you have the right to file an objection against the processing of personal data which relate to your own self in so far as there are reasons therefor which have their basis in your specific situation or where the objection is directed against direct advertising. In the latter case you have a general right to objection, which will be implemented by us without a specific or particular situation being specified.
If and provided that you will have given us your express consent thereto we will use your e-mail address for the purpose of regularly sending you our Newsletter. The indication of an e-mail address is all you need for the receipt of this Newsletter. The cancellation of your subscription to our Newsletter will be possible any time, which can, for instance, be done via a link which is indicated at the end of each Newsletter. As an alternative you may also send us your request for cancellation of the suscription by e-mail addressed to us.
6. Plugins and Tools
Our website uses the Social Plugin of YouTube (which belongs to Google Inc., located in San Bruno/California, USA). Some of the pages of our website have components of YouTube integrated into them. If you visit a page of our internet site which is equipped with a YouTube-Plugin, this will build up a connection to Google servers. As a result the Google Server is, amongst other things, advised which specific page of our internet site was visited by you, even though you do not have a profile with YouTube, or if you are not logged in at the given moment. This information (inclusive of your IP address) is communicated by your browser to directly go to a Google server in the USA, and is then saved there. If and when you are logged in on YouTube Google can directly attribute the visit of our site to your personal profile. We, as a website operator have no influence on the volume of the data which YouTube collects by means of this button. According to Google no personal data will be collected without a click on the button. It is only with logged-in members that such data (amongst other things the IP address) will be collected and processed. As far as the purpose and the extent of the data collection and the further processing and use of these data by Google, and your respective rights and setting options for the protection of your privacy are concerned you are asked to please refer to Google’s Privacy Statement at https://www.google.de/intl/de/policies/privacy/.
As an offerer of this site we have no knowledge whatsoever of the thus communicated contents of the data and of their use by YouTube.
Google Web Fonts
It is for the purpose of a uniform representation of fonts that our website uses so-called Web Fonts, which are provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). When a site is accessed your browser will load the required Web Fonts on your browser cache so that texts and fonts will be shown in the correct manner.
The browser which you are using will for this purpose instal a direct link with Google’s servers. Due to the fact that the Web Fonts are embedded information concerning your use of our website (such as e.g. your IP address) will be transferred to Google servers in the USA and are then stored there. Google Web Fonts are used in order to best ensure a uniform and visually appealing representation and design of our website. This constitutes a justified interest as defined in Article 6 paragrah 1 lit . f of the General Data Protection Regulation . If your browser does not support Web Fonts, your computer will use a standard font.
As far as the purpose and the extent of this collection of data and the further processing and use of the data by Google, as well as your pertinent rights and setting options which serve to protect your privacy are concerned you are invited to please refer to Google’s Privacy Protection Statement at: https://policies.google.com/privacy?hl=de.
Google’s terms and conditions of use can be found at
This site uses a Google Maps Plugin (API) of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google”). Google Maps is a web service which shows interactive (geographic) maps in order to visually display geographic information. When you use this service you will be shown where we are located and this will make it easier for you to find your way to our company.
When you call a site of our internet homepage, which incorporates the Google Maps map your browser will build up a direct connection with Google’s servers. As a result of the Plugin function information concerning your use of our website ( such as, e.g. your IP address) will be transmitted to Google servers in the USA and will be stored there . This will happen regardless of whether you have installed a Google user account through which you are logged in, or whether no user account is existing. When you are logged in with Google, Google can directly attribute the visit of our website to your user account. If such an attribution is not desired, you will have to log out before you will use the site. Google will save your data (even for unlogged users) as profiles and it will evaluate and analyze the same. It is specifically in line with the provisions of Article 6 paragraph 1 lit. f of the EU General Data Protection Regulation (GDPR) that such an evaluation and analysis is made on the basis and in view of Google’s justified interests in and to the use of personalized advertising, market research and/or demand-oriented design of its website. As far as the purpose and the extent of this collection of data and the further processing and use of the data by Google, as well as your pertinent rights and setting options which serve to protect your privacy are concerned you are invited to please refer to Google’s Privacy Protection Statement at: https://policies.google.com/privacy?hl=de.
Google’s terms and conditions of use can be found at https://policies.google.com/term?gl=US&hl=de.
6. Use of social media
Our website also uses links to the social media platforms Facebook and Instagram as well as the video portal You Tube. These services are provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). An overview of these offerers’ services can be found on the providers’ respective internet pages. You recognize the link by its logo or buttons.
Our website does not use any plugins but only a link to the social network facebook.com, which is provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (hereinafter referred-to as „Facebook“). You can recognize this link by its logo or the addition “Facebook”.
In order to use this link you establish the connection with this Social Media Platform by clicking the link. A click on the Facebook-symbol will call up this social media service in a new window where the user may interact (possibly following a registration). Your visit of our website and the link with Facebook will not give rise to an exchange of data.
In our quality of offerer of this page we have no knowledge whatsoever of the contents of the data which were so communicated and of their use by Facebook.
Our internet homepage does not make use of any plugins, but merely of a link to the social network Instagram, which is provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland (hereinafter referred-to as “Instagram”). You can recognize this link by its logo or the addition “Instagram”. This link establishes the connection with this Social Media Platform, which is done by simply clicking on the link. Once you will have clicked the Instagram button this will call up this Social Media Service in a new window where the user may then interact (possibly following a registration) . Your visit of our website and the link with Instagram will not give rise to an exchange of data.
We draw your attention to the fact that we, in our quality of offerer of these pages, do not obtain any knowledge of the contents of the data which are so communicated and of their use by Instagram.
7. Payment methods
On our website we offer, among other things payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).
If you choose to pay via PayPal, the payment details you have entered will be transmitted to PayPal.
The transmission of your data to PayPal takes place on the basis of Art. 6 Paragraph 1 sentence 1 lit. a GDPR (consent) and Art. 6 Paragraph 1 sentence 1 lit. b GDPR (processing to fulfill a contract). You have the option of withdrawing your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations in the past. The processing of the data for the purpose of fulfilling the contract remains unaffected.